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Privacy Policy

Your privacy is important to us!

Last Updated: June 2026

Orthoplex Solutions (“Orthoplex Solutions”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding any personal information you provide when using our website located at https://orthoplexsolutions.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or interact with our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Mailing address
  • Information submitted through contact forms
  • Information provided during consultations or service inquiries
  • Any other information you choose to provide

Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Session information
  • Website interaction and usage data

Cookies and Tracking Technologies

Our Website uses cookies, pixels, analytics tools, and similar technologies to improve user experience, monitor website performance, and support marketing activities.

Cookies may be used to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing effectiveness
  • Enhance security

You may disable cookies through your browser settings; however, certain Website features may not function correctly.

Analytics and Third-Party Tracking

We may use third-party analytics and marketing platforms including, but not limited to:

  • Google Analytics
  • Google Ads
  • Microsoft Clarity
  • Microsoft Advertising
  • Meta (Facebook) Pixel
  • LinkedIn Insights
  • Zoho CRM
  • Other analytics or advertising platforms

These providers may collect information regarding your interactions with our Website in accordance with their own privacy policies.

We encourage users to review the privacy policies of these third-party services.

How We Use Information

We may use collected information to:

  • Respond to inquiries and requests
  • Provide services and support
  • Improve our Website and user experience
  • Analyze Website usage and performance
  • Communicate with prospective and existing clients
  • Send service-related communications
  • Deliver marketing communications where permitted by law
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

Email Communications

If you provide your contact information, we may send communications regarding:

  • Service inquiries
  • Project updates
  • Company announcements
  • Marketing and promotional content

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

Information Sharing

We do not sell personal information.

We may share information with:

  • Service providers and contractors who assist us in operating our business
  • Website hosting providers
  • Analytics and marketing partners
  • Payment processors
  • Professional advisors
  • Government authorities where required by law
  • Successors in connection with a merger, acquisition, sale, or restructuring

Any third-party service provider receiving information is expected to maintain appropriate safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement commercially reasonable technical, administrative, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

International Visitors

Our Website may be accessed from countries outside of Canada. By using the Website, you acknowledge that your information may be transferred to and processed in jurisdictions where privacy laws may differ from those in your country of residence.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users access such websites at their own risk.

Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests may be submitted using the contact information provided below.

Legal Disclosure

We may disclose personal information if required to:

  • Comply with applicable laws or regulations
  • Respond to legal processes or governmental requests
  • Protect our rights, property, or safety
  • Investigate fraud, security incidents, or violations of our terms

Limitation of Liability

While we strive to protect personal information using reasonable safeguards, Orthoplex Solutions makes no guarantees regarding the security of information transmitted through the Internet. To the fullest extent permitted by law, Orthoplex Solutions shall not be liable for any unauthorized access, data breach, loss, misuse, or disclosure of information beyond our reasonable control.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to this page. Continued use of the Website following any modifications constitutes acceptance of the revised Privacy Policy.

We encourage users to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at [email protected] 

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.