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A decade of building trusted digital solutions.

PHIPA Compliance for Ontario Healthcare Platforms

We design and build PHIPA-aligned digital platforms that safeguard personal health information (PHI) and meet Ontario and Canadian healthcare privacy requirements.

Trusted by 400+ customers worldwide

PHIPA Compliance Beyond Optional

In Ontario, PHIPA (Personal Health Information Protection Act) is provincial law. Any digital platform that collects, stores, processes, or transmits personal health information must comply with strict privacy, security, and accountability requirements.

Provincial Legal Obligation

PHIPA is legally enforceable across Ontario. Healthcare platforms must implement appropriate safeguards or risk regulatory action and penalties.

Consequences of Non-Compliance

Failure to comply may result in investigations by the Information and Privacy Commissioner of Ontario (IPC), financial penalties, operational limitations, and reputational harm.

Patient Privacy and Confidence

PHIPA compliance ensures patients’ sensitive health information is protected and handled responsibly, reinforcing confidence in digital healthcare services.

Ethical Responsibility in Ontario Healthcare

Compliance reflects a commitment to transparency, trust, and protecting individuals, not just meeting regulatory requirements.

Our PHIPA-Aligned Development Practices

Orthoplex Solutions follows technical and operational practices aligned with PHIPA requirements and guidance from Ontario’s IPC. While no vendor can formally “certify” PHIPA compliance, our development approach is designed to support compliant healthcare environments.

Technical Safeguards

Infrastructure & Operational Safeguards

Administrative Safeguards

PHIPA Compliance Is a Shared Responsibility

While Orthoplex builds platforms aligned with PHIPA best practices, ongoing compliance depends on how the system is configured, operated, and governed by the organization.

Platform Configuration

Ensure access controls, permissions, and system settings are properly configured and supported by internal privacy and security policies.

Operational Security

Maintain strong day-to-day operational controls and enforce correct handling of personal health information across all workflows.

Vendor & Infrastructure Management

Select PHIPA-appropriate hosting providers, manage data residency requirements, and maintain appropriate agreements with vendors handling PHI.

Staff Training & Compliance Oversight

Provide continuous privacy training and oversight to reduce the risk of PHI exposure due to misuse or configuration errors.

Transforming compliance into secure, real-world readiness

As part of our consulting approach, we also help Ontario healthcare organizations address commonly overlooked compliance considerations.

Breach Notification Requirements

Supporting compliance with Ontario breach reporting and notification requirements under PHIPA.

Deletion & Retention Policies

Implementing appropriate data retention and secure disposal practices aligned with PHIPA guidance.

PHI Minimization Strategies

Reducing unnecessary exposure by limiting collection, storage, and access to personal health information.

Logging & Monitoring Timelines

Establishing audit log retention timelines to support accountability and regulatory review.

EHR & Third-Party Integrations

Guidance on secure integrations with EMRs and external healthcare systems.

Secure Messaging Channels

Building secure chat and communication channels that allow for secure file and PHI data sharing.

Michael Salib, P.Eng, MBA

CEO & Co-founder

Michael Salib Orthoplex Solutions CEO

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