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PHIPA is legally enforceable across Ontario. Healthcare platforms must implement appropriate safeguards or risk regulatory action and penalties.
Failure to comply may result in investigations by the Information and Privacy Commissioner of Ontario (IPC), financial penalties, operational limitations, and reputational harm.
PHIPA compliance ensures patients’ sensitive health information is protected and handled responsibly, reinforcing confidence in digital healthcare services.
Compliance reflects a commitment to transparency, trust, and protecting individuals, not just meeting regulatory requirements.
While Orthoplex builds platforms aligned with PHIPA best practices, ongoing compliance depends on how the system is configured, operated, and governed by the organization.
Ensure access controls, permissions, and system settings are properly configured and supported by internal privacy and security policies.
Maintain strong day-to-day operational controls and enforce correct handling of personal health information across all workflows.
Select PHIPA-appropriate hosting providers, manage data residency requirements, and maintain appropriate agreements with vendors handling PHI.
Provide continuous privacy training and oversight to reduce the risk of PHI exposure due to misuse or configuration errors.
As part of our consulting approach, we also help Ontario healthcare organizations address commonly overlooked compliance considerations.
Supporting compliance with Ontario breach reporting and notification requirements under PHIPA.
Implementing appropriate data retention and secure disposal practices aligned with PHIPA guidance.
Reducing unnecessary exposure by limiting collection, storage, and access to personal health information.
Establishing audit log retention timelines to support accountability and regulatory review.
Guidance on secure integrations with EMRs and external healthcare systems.
Building secure chat and communication channels that allow for secure file and PHI data sharing.