Our Work > Psychport

Mental health platform with AI-powered therapist matching

The Project

We partnered with Psychport to create an AI-powered platform that helps people across Canada find mental health professionals who are the right fit for their unique needs. Rather than building a generic directory-style site, Psychport envisioned something smarter; an intuitive, user-friendly platform that truly connects people with the right therapists. From the ground up, our team developed a fully custom solution, using Next.js for the front end and Node.js for the back end. A standout feature is the AI-powered search tool, which allows users to describe what they’re looking for in their own words, then intelligently matches them with therapists based on specialties, experience, and other key factors.

The Client

Psychport is a Canadian company focused on making mental health care easier to access. Their goal is to help people find therapists who are the right match for them, moving beyond basic listings to something more personal and helpful. The platform is designed to be straightforward, approachable, and packed with useful tools that make the process of finding care feel less overwhelming.

The Challenge

Psychport’s original concept began as a basic directory model, but it quickly became clear this format couldn’t deliver the personalized, intuitive experience they envisioned. The limitations included:

  • Smart Matching System: Creating a search tool that could understand everyday language and pair users with therapists based on specific needs, like specialties or demographics.
  • Keeping It Simple Yet Scalable: The site needed to be easy to navigate while being able to scale as more users joined.
  • Boosting Engagement: We had to figure out ways to keep users coming back, like adding tools for communication and incentives, without making the site feel cluttered.
  • User and Admin Tools: Both clients and admins needed a dashboard that was simple to use but powerful enough to handle profiles, searches, and messages.

The Solution

We replaced the static directory approach with a fully custom, AI-powered web application designed to deliver smart recommendations and an effortless user journey. Our solution included:

  • AI Search Tool: We built a search feature using Natural Language Processing that listens to how users describe their needs and suggests therapists by analyzing specialties, tags, and other filters. It’s like having a conversation with the site.
  • Smooth and Scalable Design: Using Next.js and Node.js, we created a website that’s fast, responsive, and ready to handle more users as Psychport grows.
  • Tools to Stay Connected: We added features like smart communication systems and marketing coupons to help users stay engaged and build stronger connections with therapists.
  • Easy-to-Use Dashboard: We built a clean dashboard that makes it simple for users to manage their profiles and for admins to keep everything running smoothly

Our Proven Process for Delivering Exceptional Digital Solutions

Orthoplex Project Process

The Results

The launch of the new Psychport platform transformed a static, manual search into a dynamic, AI-driven experience. Users find therapists faster, admins work more efficiently, and the platform is ready to scale without losing performance. Key results include:

The Conclusion

Working with Psychport was a chance to create something that makes a real difference in how people access mental health care. By blending smart tech like AI with a custom website design that’s easy to use, we built a platform that feels personal and helpful. This project shows our experts’ capabilities when it comes to custom web development, AI tools integration, and designing with users in mind.

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Michael Salib, P.Eng, MBA

CEO & Co-founder

Michael Salib Orthoplex Solutions CEO

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